INSIDERS STORE ONLINE SHIPPING INFORMATION
Orders are processed Monday – Friday from 8am – 3pm NZST. New Zealand PBT orders placed before 12pm will be processed the same business day. Orders that miss this cut off will be processed the next Business Day, example: Order after 12pm Friday, your order will be processed Monday. Please note that stated delivery time is estimated for within business hours, and does not include any time for processing your order. We will email you a confirmation once your order has been shipped, which will include a link to your tracking page.
When checking out please supply us with a physical address, such as a workplace, where there will be someone present to sign for your item between the delivery hours of 9am - 5pm weekdays. Please also add a phone number, as couriers will use this to contact you if they are having difficulty delivering your parcel.
We take no responsibility for charges or delays incurred at receiver's end as this can vary depending on the rules of customs in each country. For further details on our shipping policies, please refer to the Customs Information page.
You can also email firstname.lastname@example.org any time and we will respond as soon as possible during office hours.
*Please note exceptions in dispatch and delivery times over public holidays, due to this we are not able to Dispatch orders on these days. Please allow 1 business day for it to be processed and shipped.
- Please note all prices on this website are in 'NZD' unless stated otherwise.
- Shipping within New Zealand costs $5.00 for all orders nationwide.
EXPECTED DELIVERY TIMES
||1-3 Working days